DEVELOPMENT OF A CHAT BOT FOR MORTGAGE CONSULTING

The mortgage chatbot, using large language models, is able to conduct an intelligent dialogue with users, asking them a series of questions to assess their financial situation and determine the most suitable loan terms. The chatbot asks questions of various natures to better understand the client's situation:

1. Personal data: Name, age, citizenship.

2. Financial status: Income level, other assets, debt burden.

3. Marital status: Are you married, if yes, then your spouse will also be checked.

4. Social status: Are you or your spouse a member of the military or a veteran?

Collecting this data allows the chatbot not only to assess the client's creditworthiness, but also to offer special conditions. For example, military personnel and veterans can receive certain benefits and discounts that reduce the interest rate on a mortgage.

1. Time Reducing the time it takes to collect and process data significantly speeds up the process of obtaining a mortgage. Instead of spending weeks interacting with banks and brokers, clients can get pre-approval and individual offers in just a few minutes.

2. Convenience All interactions take place in the familiar environment of messengers and web interfaces. There is no need to visit bank offices or wait for answers by phone or mail.

3. Personal approach A chatbot based on large language models provides an individual approach to each client, offering conditions that best suit their needs and capabilities. This significantly increases the chances of getting a mortgage approved and improves the overall terms of the loan.

4. Transparency Clients can be sure that all loan terms are explained to them in simple and understandable language. It is easy to compare different offers and choose the most profitable one.

The Big Language Model-Based Mortgage Chatbot project is a shining example of how modern technologies can revolutionize established processes and make them more efficient and convenient for all participants. Intelligent systems are becoming an integral part of our lives, and the future of mortgage lending is already here. We are proud to be at the forefront of this change and continue to work to make getting a mortgage even easier and more accessible for everyone.